emergency plumber neededPlumbing emergencies can be frightening. Whether it’s a burst pipe or something else the first thing that many homeowners do is panic. Don’t panic. We spoke with Toronto based plumbing contractor Absolute Draining & Plumbing and they gave us a few pointers for you to remember when encountering plumbing emergencies. Remembering these four steps that you should always follow during a plumbing emergency can lessen the damage to your home and protect your family, your things, and your home. If you don’t already have your plumber’s number programmed into your phone you should do that now.

When an emergency occurs, you don’t want to have to waste time looking up the number for your plumber or ransacking the house looking for a business card. A smart thing to do is to put all of your home emergency numbers into your phone. And also write them down on a sheet of paper and keep that paper in a kitchen drawer, in a tool box with your tools, or somewhere where it won’t get thrown away so that you can access it quickly. When you have a plumbing emergency, these are the four most important things that you need to do right away:

Shut Off the Water

water shutoff valveIf the emergency is a clogged toilet shut off the valve that sends water to the toilet. This will make sure that the toilet doesn’t overflow onto the floor. If the emergency is anywhere else in the house shut off the main water valve to the house. You should know where that is. If you don’t know, find out right now, and make sure that every adult or teenager who lives in the house knows how to shut off the main water valve. This will stop all water coming to the home so that if you have a burst pipe or something like that there won’t be water flooding into your home. Do this even before you call the plumber.

If there is water on the floor or in other areas of the home don’t take the time to clean it up. Just shut off the water and then open the taps and call a plumber. You can deal with the mess after the emergency has been professionally handled.

Open the Taps

After the water is turned off turn all the taps and spigots in the house to the open position. This will allow any water that is in the pipes to drain out so that your plumber will be able to get to work right away when they arrive. Just don’t forget to close them again before you turn the water back on or else you could have another emergency when water starts flowing through every tap in the house.

Call the Plumber

After you have turned off the water and opened all the taps then you should call the plumber. Even if it’s the middle of the night you should call the plumber. We have a customer service rep available 24/7 so even if you have an emergency on a holiday or in the middle of the night a plumber is available to assist you. Don’t wait to see how bad the problem is. Call. There may be things that you can do to mitigate the damage and the plumber can give you instructions on that when you call so that you can try to control the damage until the plumber can get there.

Many homeowners try to avoid calling a plumber if it’s after hours, on a holiday, or at another time when they are afraid that they will have to pay a big fee for a plumber to come to the house. They might even try to fix the problem by themselves to save money. Don’t. A plumbing emergency is no time to google a DIY solution. Call a plumber. If you wait too long you could end up with flooding, water damage, mould growth, or expensive repairs that are due to the delay in fixing the emergency. It’s always better to call an experienced professional to deal with a plumbing emergency.

Turn Off the Water Heater

When you have a big plumbing emergency it’s a smart idea to turn off your water heater. This will help protect your water heater from damage and it will prevent heat from building up inside the water heater that could potentially cause more emergencies. Water heaters are very expensive to replace and turning it off swiftly during an emergency can save your water heater and save you the cost of buying and installing a new water heater.